Effective Date: 2/2/2026
Business Name: Ion Fitness
Owner: Coach Dale

Ion Fitness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

We may collect the following information when you voluntarily provide it:

• Name
• Email address
• Phone number
• Payment information (processed through secure third-party platforms)
• Health and fitness information submitted through coaching forms or app platforms

We do not knowingly collect personal information from children under the age of 13.

Our website is viewable by minors; however:

• We do not knowingly collect personal information from children under 13 years of age.
• Individuals under 18 years of age may not make purchases or enroll in services without parental or legal guardian consent.
• If we become aware that information has been collected from a child under 13, we will take steps to delete that information promptly.

Parents or guardians who believe their child has provided personal information may contact us directly.

We use collected information to:

• Provide coaching services and training programs
• Respond to inquiries
• Process payments
• Deliver workout programming and nutrition guidance
• Improve website functionality
• Communicate updates, promotions, or important information

We do not sell or rent your personal information to third parties.

All payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

We take reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

Our website and services may use third-party platforms, including:

• Fitness coaching applications
• Payment processors
• Email marketing services
• Website analytics tools

These third parties have their own privacy policies governing how they handle your information.

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings.

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information

To make a request, contact us using the information below.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy, please contact:

Ion Fitness
Coach Dale
email - ionfitnessnc@gmail.com

Effective Date: 2/2/2026
Business Name: Ion Fitness
Owner: Coach Dale

By accessing this website or purchasing services from Ion Fitness (“we,” “our,” or “us”), you agree to the following Terms and Conditions.

• Our website may be viewed by individuals of all ages.
• We do not knowingly collect personal information from children under 13.
• Individuals under the age of 18 may not purchase services without the consent of a parent or legal guardian.
• In-person youth training programs require a signed parental/guardian consent and liability waiver prior to participation.

Ion Fitness provides:

• Online fitness coaching
• Personalized training programs
• Nutrition guidance
• In-person personal training
• Bootcamp-style group training

All services are designed for educational and informational purposes only and are not medical advice.

Participation in any fitness program is voluntary.

By participating in any Ion Fitness program (online or in-person), you acknowledge:

• Physical exercise involves inherent risks, including but not limited to injury, illness, or in rare cases, death.
• You voluntarily assume all risks associated with participation.
• You are responsible for consulting a physician prior to beginning any exercise or nutrition program.

Ion Fitness and Coach Dale are not responsible for injuries resulting from participation in training sessions or programs.

Ion Fitness does not diagnose, treat, or cure medical conditions.
Nutrition and fitness recommendations are not a substitute for medical advice from a licensed healthcare provider.

If you experience dizziness, pain, discomfort, or other concerning symptoms, discontinue exercise immediately and seek medical attention.

• Payment is required prior to participation in training services unless otherwise agreed upon.
• Class packs must be used within the designated season and expire at the end of the advertised bootcamp period.
• All sales are final unless otherwise stated in writing.
• Ion Fitness reserves the right to adjust pricing, schedules, or services at any time.

• Clients must follow scheduling guidelines provided at the time of booking.
• Missed sessions without proper notice may result in forfeiture of that session.
• Ion Fitness reserves the right to cancel or reschedule sessions due to weather, safety concerns, or unforeseen circumstances.

All website content, programming materials, workout plans, logos, branding, and digital content are the intellectual property of Ion Fitness.

You may not:

• Copy
• Reproduce
• Distribute
• Resell
• Share login access

Without written permission.

Online coaching provides guidance and programming, but clients are responsible for:

• Performing exercises safely
• Following instructions properly
• Using appropriate equipment
• Monitoring their own physical condition

Ion Fitness is not liable for injuries resulting from improper execution of exercises.

To the fullest extent permitted by law, Ion Fitness and Coach Dale shall not be liable for:

• Indirect or consequential damages
• Loss of income
• Personal injury
• Property damage

Resulting from participation in services.

We reserve the right to update these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of any revisions.

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina.

Ion Fitness
Coach Dale
Ionfitnessnc@gmail.com

Coach Dale Fitness / Ion Fitness
Last Updated: 02/02/2026

Due to the nature of digital products, online coaching, downloadable materials, and immediate access to proprietary programming, all sales are considered final unless otherwise stated in writing.

By purchasing any product or service from Coach Dale Ion Fitness, you acknowledge and agree to this Refund & Cancellation Policy.

All digital product purchases are non-refundable.

This includes but is not limited to:

• Workout programs
• Training templates
• Nutrition guides
• Downloadable PDFs
• Digital courses
• Video libraries
• Educational materials

Once access has been granted or materials have been delivered, refunds will not be issued.

• Clients may cancel at any time.
• Cancellation must be submitted in writing at least 30 days prior to the next billing date.
• Failure to cancel within the required timeframe will result in the next billing cycle being charged.

No partial refunds will be issued for unused time within a billing cycle.

If enrolled in a multi-month coaching agreement:

• The Client agrees to complete the full contracted term.
• Early cancellation does not relieve the Client of remaining payment obligations.
• No refunds will be issued for partially completed programs.

Exceptions may be made at the sole discretion of the Company for documented medical emergencies.

If live calls or sessions are included:

• Missed sessions without 24-hour notice may be forfeited.
• Rescheduling is not guaranteed and is subject to availability.

Initiating a chargeback or payment dispute without first contacting the Company to resolve the issue constitutes a breach of this agreement.

The Company reserves the right to:

• Submit this policy as evidence to the payment processor
• Suspend or permanently revoke access to services
• Pursue collection of unpaid balances and associated fees

Refunds based on medical reasons may be considered only if:

• A licensed physician provides written documentation.
• The request is submitted within 7 days of the medical event.

Approval is at the sole discretion of the Company.

The Company reserves the right to terminate services without refund if a Client:

• Violates Terms & Conditions
• Engages in abusive, threatening, or inappropriate behavior
• Fails to comply with safety guidelines
• Engages in fraudulent payment activity

All cancellation requests must be submitted in writing to:

IonFitnessNC@gmail.com

Requests must include:

• Full Name
• Email used for purchase
• Program enrolled in
• Date of request

Verbal cancellations will not be accepted.

Refunds will not be granted based on dissatisfaction with results. Results depend on individual compliance, consistency, and effort.

By purchasing any product or service from Coach Dale Fitness, you confirm that you:

• Have read this policy
• Understand this policy
• Agree to be bound by this policy